About Us
Stewart Automotive Group is located in Sydney's south and has been dominating the area with superior customer service for nearly 40 years. Our
dominance reflects not only our commitment to our valued customers,
but also to our local community, clubs, schools, government
initiatives and charities. We continue to offer more to our customers,
by complimenting our Toyota range with products that reach niche
markets ... Toyota's "environmentally-conscious" Prius, Toyota Dyna
trucks, the prestigious Lexus range and the
recent launch of Stewart 4WD Centre.
Customer satisfaction is the 'heart and soul' of the dealership's
success and Managing Director, David Welsh is proud to be the
longstanding number one dealer in the Shire. "The long-term success of
any organisation is not reflected through sales, but through the
relationships we build with our customers" David professes. "They are
the most powerful tool that any modern company has available to it."
"It's not easy to isolate the elements which go together to form an
individual's perception of a company, but if you work hard at everything
that you do, there is no need to find the particular ingredients."
"The work performance of each employee directly translates into what the
customer perceives about the dealership" David insists. "If a technician
leaves a grease-mark on a customers seat, then that customer drives away
from the dealership not thankful that their car has been serviced, but
annoyed by the grease-mark!"
"Customer service is not just about smiling when you greet the customer,
it's about having integrity in that smile and backing it up with service
which genuinely makes the customer want to come back."
Every customer is like a guest in our home.
|
 |
|
