PRIVACY POLICY
1. Introduction
1.1 Stewart Automotive Group is an organisation that is bound by the National Privacy Principles under the Privacy Act 1988. A copy of the National Privacy Principles is available for your perusal at our premises or you may obtain a copy from the Office of the Federal Privacy Commissioner.
1.2 This Privacy Policy details how Stewart Automotive Group collects, uses and manages personal information.
1.3 "Personal information" is information or an opinion recorded about an individual that makes the individual’s identity reasonably apparent or ascertainable.
2. Collection and Purpose of Personal Information
2.1 The kind of personal information that Stewart Automotive Group holds, but is not limited to, is:
..Name and Address
..Contact Numbers
..Date of Birth
..Drivers Licence Details for Registration purposes
..Employer Details (for fleet customers only)
..Registration details of trade-in vehicles
2.2 The main purposes that Stewart Automotive Group holds personal information, but are not limited to, are:
..To record details of sale with customer
..To follow up on prospective customers who have enquired about the purchase of a vehicle
..To notify customers of valuations
..To record and maintain vehicle servicing history
..To notify customers when vehicle services are due
..To notify customers once your part on order has arrived
..To provide customers with information that has been requested
2.3 The information collected at time of sale of a new vehicle or at time of service of a vehicle may also be provided to Toyota Motor Corporation Australia for New Vehicle Warranty control, Recall Notification, Customer Satisfaction monitoring and other related purposes. If you do not provide Stewart Automotive Group with your information, we will not be able to consider any purchase offer made by you, provide products and services to you, or perform our warranty obligations to you.
2.4 Occasionally Stewart Automotive Group will use the information to contact our customers via direct marketing to inform them of new products, sales or specials that we may be offering.
3. Distribution of Personal Information
3.1 Stewart Automotive Group does not distribute personal information to third parties unless it is for a purpose necessary to supply products and services to you, or required and permitted by law to provide information to a third party.
4. Cookies
4.1 A cookie is a data file that a web site transfers to your hard drive. This enables the web site to track the pages you have visited. A cookie only contains information you supply and cannot read data on your hard drive. The Stewart Automotive Group web site uses cookies. You can set your browser to refuse cookies, however, this may mean that you are unable to take full advantage of our web site.
5. Contacting the Privacy Officer
5.1 If you would like further information regarding the way Stewart Automotive Group manages the personal information held, have any concerns about the way personal information is managed by Stewart Automotive Group, or believe that a breach of your privacy has occurred please contact the Privacy Officer.
5.2 Any requests regarding your personal information held by Stewart Automotive Group will be presented by the Privacy Officer to the General Manager and you will be advised as soon as possible of the outcome of your request.
PRIVACY OFFICER
489-497 Princes Hwy Sutherland 2232
Telephone: (02) 9521 7111
Email: privacyofficer@stewartautomotive.com.au
6. Variation of Privacy Policy
6.1 Stewart Automotive Group may vary the terms of this Privacy Policy from time to time.
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